Petland Montgomery

This was a far less than ideal experience, and we have a LOT to tackle. I was never acknowledged upon entering, much less throughout my whole shopping experience. Your employees were too busy snickering and giggling behind the counter to even offer any assistance; not a single soul ever spoke to me. The first thing I see upon entering are VERY bored, chunky cockatiels. Birds need enrichment, and these have zero opportunities for doing so. The only food I saw available was millet spray- a treat. Not ideal to say the least, but definitely far from the worst thing here. Upon entering the fish and reptile area, you see a very large koi constantly swimming back and forth in a small tank. I know they’re there temporarily until sold, but wow. I will applaud you on the hermit crab enclosure, but please do not recommend small plastic bins for their permanent home. The reptiles are what made me write this review. This is atrocious and unacceptable. Your enclosures are in horrendous condition, truly lacking proper husbandry. I’m surprised your animals are still alive. Their temps are wrong, humidity is way off, feces is piled high and visible in all enclosures. It seems that something is rotting inside of a ball python enclosure. Absurd. Do better.

I only have experience with the fish from here, and so far so good! I've purchased a betta (still alive and well two years after purchase!), several tiger barbs, four total fantail goldfish, and six lyretail mollies from this establishment. Generally, the fish are in good health and transfer well to my tanks. I've had minimal problems. Of course, fish can be hit or miss, but I've had consistently good results from here. The staff is friendly and knowledgeable, and especially assisted recently with a goldfish problem I recently had. They have reasonable return policies and are helpful in getting what you need.

Went into the store to get things for my snake. Received not a welcome to the store. All three employees stood at the cashier area talking about their day and never came back to assist me in finding what I might be looking for. I would not recommend this place. The only solace to the situation was the manager I guess who answered a question that I ask of him.

Wonderful to walk in and see the animals to buy, but the prices for a dog were rather expensive. I think I would rather give my $ to a rescue dog. The choice of animals was great though, we enjoyed the various fish as we are planning an aquarium soon. Overall, if you would like to come in and get quality service and goods, this is certainly the place to be. If you want a hamster, gerbil, or bird, they have you covered. They will outfit you with everything you need to take care of your new pet that day.

Love the fish selection. Cute animals.... loved the puppies, but the adoption fees are insanely high to me. Was looking for a ferret but they didn't have any and didn't know when they would get more. They DID have a waiting list. They will contact me once they get some in. Staff was friendly. Loved the fact I could play with the puppies in a enclosed area. Over all fun visit to this store.